At the Airport (by Thom)
I had an interesting cultural experience last week. A while back Amanda's laptop died. We thought we'd try to push through it and see how things went. We have a desktop computer that she used, but it's hooked up directly to our TV and was often difficult to read unless she was sitting right in front of it. After a couple of months here in Senegal it became clear that she would do a lot better having her own laptop again so I started looking for deals. In August I found a great deal on a new laptop that came with a second, smaller 'netbook' for only $100 more. We had just received a nice love offering from a church and decided this was the right time to move so I made the order. We had a colleague traveling to the US who offered to bring them back with her when she returned at the end of October. Last Friday, she arrived back in country but without our new computers. "They were seized at the airport," she reported. "They said we're only allowed to bring in one laptop per person and I already had mine plus your two computers." So, it was off to the airport for me.
Upon arriving I went right to the customs office. Standing outside the door to the office was about 25 men, each petitioning to be my 'personal assistant' for the work there. I realized that I didn't know the way around so I selected a guy to help me out. Following him we walked back to a window where we were handed paperwork (after paying a fee) that needed to be filled out. While standing there, I heard someone call out my helper's name (Keita - pronounced KAY-ta). I recognized the last name: "You're not Senegalese, are you?" I asked. "No", he replied, "I'm from Mali." I was happy to hear that, since we spent four years in Mali. I had found a brother. I told him that I used to live there and my local name is Ouaterra (WA-ter-ra). From that point on, the helper was my good friend as well!
He next led me to an office where they assessed the value of the two computers. I had my original receipt with me and the assessor determined that I needed to pay $394 in duty-taxes. I was floored by this. I expected to have to pay some money but this was too much. I pleaded my case that this not something I was planning on selling and we needed the computers for our work in the country. The assessor said he agreed with me but his job was just to assess. I'd have to plead my case before the chief of the customs. So that was our next stop.
I talked to the chief there and told him the same things I told the assessor but he kept saying they only allow one laptop per person. Disheartened, we got up to leave and on the way out the chief informed us he'd make an exception in our case! Praise the Lord, he was saying that I wouldn't just get a discount - I'd get through free-and-clear! This opened up a whole new round of going to various offices in the area. Back-and-forth we walked from office to office, each time getting new forms, making copies, and shaking many, many hands along the way. I had to pay 20 cents here, 40 cents there for paperwork, but nothing too substantial. Finally, we were able to go pick up the laptops. They were being guarded in an office. We looked them over, verified they were the correct computers, and then took one back to the head of the customs so he could see what he had exempted. We got his final signature and stamp and were able to leave with the computers. I thanked my new Malian friend and paid him a little for his help. All together, I spent about 4 hours making the rounds and spent about $40 on paperwork and my assistant but it was a great experience. I made a nice connection at the office (may be handy in the future - you never know!), practiced my French skills more than I had in the last 4 months combined, and got to represent the mission well to people who barely know we (Christians) exist.
Best of all, it's much easier now for Amanda to receive and confirm reservations for the guest house, making the lives much easier for the other missionaries around us that we get to serve!
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